Wednesday, December 30, 2009

Happiness

THE 5 RULES OF HAPPINESS:
If you like something, enjoy it.
If you don?t like something, avoid it.
If you don?t like something and can?t avoid it, change it.
If you can?t or choose not to avoid or change something you don?t like, then accept it.
You accept something by changing your perception of it.

Wednesday, December 23, 2009

Beating Holiday Stress

As we prepare for an exciting and opportunity-filled new year, it?s important to leave this one feeling really good. As a result, no Personal Growth path would be complete without having the tools to plan ahead and be proactive in order to beat that holiday stress that can crop up during the holidays.

Here are our Top 5 Ways to Beat Holiday Stress:

1. Take care of yourself first. Especially around the holidays, most of us are inclined to be selfless: buying things for other people, attending their parties, having them over, and generally just spreading ourselves a bit too thin.

Instead, take some time for yourself. If you like to run in the mornings, don?t let that slide. If you need some alone time or meditation time, schedule it in. In short, devote at least some time during the holidays to doing what do you want to do.

Most importantly, buy yourself a gift.

2. Plan ahead. Set a budget. Even if it?s small, it helps to have things laid out on paper in front of you. This should include what will you get and in the case of presents, for whom, and of course a timeline for spending.

3. Follow that plan. The most stress comes from deviation from your plan or budget, or worse, when you don?t have one at all.

Following a plan is the perfect way to set yourself up for a financially secure 2010, too.

4. Have Fun. Do everything you can to prevent stress from taking over. Sit with friends and family over eggnog and cookies. Have a snowball fight. Watch your child?s face light up when he opens a present. Smile, and laugh some more.

5. Give to someone in need. The most powerful possible tool for alleviating holiday stress is to help others. Check out:

http://www.volunteermatch.org

You can enter in your city/town and a keyword(s) having to do with the area in which you?d like to volunteer or give back, and the service will do a search and offer numerous options.

Finally, here?s another good resource with seven unique tips for relieving holiday stress:

http://bit.ly/606Lzl

Tuesday, December 22, 2009

Are you using Social Media to improve the effectiveness of your Supply Chain?



The buzz is everywhere, we read about in the newspapers, we hear about it on television, and its part of our everyday life on the Internet. We have to be LinkedIn to our professional network, we have our Facebook page to communicate with our friends and neighbors, and likely we are Twittering while we are out for a casual night on the town. Social networking is everywhere, and although there are new networks being created every day many have yet to fully understand and embrace the potential of this media.

On a personal level, these services can have all sorts of interesting uses and benefits, but what can it mean on a professional level for supply management professionals and their supply chains? Although many new applications will arise in the future there are several ways we can utilize social networking to improve our supply chain communication immediately. The four most common uses are;

1. Advanced Networking

2. Knowledge Sourcing

3. SCM Cloud Automation

4. Communication Repository

Advanced Networking: Many supply-chain experts tell me they feel isolated when working exclusively in their myopic networks. ?We don't really know how other people are dealing with issues similar to our own? said Charles Frederick, who specializes in building and growing family businesses so they can be handed on to the next generation. Charles indicated that often the budgets for educational events and conferences are cut during tough times making it difficult to stay connected with the best new ideas in the industry. Mr. Frederick suggested that social media is a great way to always stay connected with both peers and thought leaders who are relevant to you, your industry or area of specialization right from your deskto. Joining subject specific groups is a great way to stay connected and share the latest thoughts on almost any given subject. Supply-chain groups can be found in Facebook, LinkedIn, Plaxo and other social networks.

Knowledge Sourcing: Is a process associated with finding the appropriate expert in any given subject. Social networking tools can be used to inquire amongst your peers until you find the subject specific experts you have been looking for. This process works extremely effectively in a social networking environment and experts can quickly be evaluated to determine if their particular skills would benefit your specific needs.

SCM Cloud Automation: Cloud computing is the future and like all disruptive technologies there is a healthy tension between the promise of cloud computing and what can be delivered today, particularly when you're an enterprise looking to take advantage of some of the benefits. The promised of low-cost, easy to access, on-demand resources over the Internet can look very attractive to organizations who want to lower their hardware cost and reduce operational expenses. This can be tapped into very effectively through social networks and can even keep the organizations ahead of the curve in terms of utilizing this technology where you have an appropriate role in business. Social networking can be used to qualify the cloud resources in question and ensure that their appropriate for your particular application. Cloud computing will move out of the fear, uncertainty and doubt phase into reality for many customers. Large corporations will begin to move segments of their infrastructure and applications to the cloud and will begin putting pressure on vendors to guarantee predictability and reliability of these information sources. Service management will become main stream and information technology libraries will become standard sources of information that can be easily accessed through social networks.

Knowledge Sourcing: Knowledge sourcing can be greatly enhanced by social networking as more and more information is delivered via the Internet. This information can be qualified and quantified through the process of social networking. There is a consensus of opinion that most knowledge will be disseminated through the Internet, whether it is cloud automation or knowledge sourcing more and more information will be delivered via this media and as it is social networks will play a more important role in both accessing and organizing information for dissemination to its clientele.

Communication Repository: Social networks will play a more important role in disseminating information similar to the Google Wave where information is shared among a group of users or among a social networking utilizing that information. Once such medications are carried out in the social media system they become communication repositories that both new and existing employees can draw upon when dealing with specific supply-chain issues. Implementing a searchable social media driven messaging system for your supply chain can take these islands of information and combined them into valuable assets for understanding, managing and then improving the interactions that take place beyond the direct supply-chain movements and transactions. Social media messaging systems allow all of the message communications within the system whether a closed company system or open system to be stored and then remain a searchable this allows others to view histories of customer interactions, internal employee interactions or situational contextual circumstances of value for future years.

These four methods of utilizing social networks to enhance supply chain information can be implemented today, many more are certain to follow. If you or your organization need help in implementing any of these social networks within your supply chain we would suggest you contact a Supply Chain Expert, their motto is ?you are only as good as your weakest link? and if you are not using social media to enhance your supply-chain information you are missing a golden opportunity to improve your performance and share information across your entire network. The Supply Chain Expert will help you design a program that delivers both immediate and long term benefits to your organization. The program will be designed to shift your organizations thinking, improve innovation, and implement a program that will optimize operational performance and satisfy the requirements of your customers.

Dr. Edward F. Knab
Productivity Constructs, Inc.
800 660 8718 office
949 413 7333 mobile
ed@edwardknab.com
www.productivityconstructs.com
Free Supply Chain Intelligence Reports

Dr. Knab is an academic practitioner and seasoned supply chain expert whose company, Productivity Constructs, Inc., is focused improving global leadership and thereby creating more effective organizations and higher levels of job satisfaction. Dr. Knab can be contacted for speaking engagements, coaching, or consultation at efk@productivityconstructs.com, mailto:ed@ewardknab.com or www.edwardknab.com.

Tags: Chain, EMS, ERP, Software, Supply, efficiency, information, social, network, knowledge, cloud,

Friday, December 18, 2009

Are thre Broken Links in your Supply Chain?

For over 20 years software companies have developed sophisticated technology tools to improve the coordination and control of material moving through the supply chain. Companies have purchased an enormous amount of technology promising end-to-end supply chain visibility; however, there remain a significant number of weak or broken links in the supply chain where shipments simply drop out of sight for considerable amounts of time. Most often organizations either ignore or deny the existence of these information gaps, however, inevitably these weak supply chain links results in excess inventory or poor customer service.

Over the past two decades North American companies have significantly increased their outsourced manufacturing to Chinese vendors. This trend has amplified the number of partners in the supply chain, the interdependencies of subcontractors and raw material suppliers, and the distance that material and information must travel to close this gap.

The information gaps in the form of weak supply chain links are most often found at the outer edges of the supply chain. Any time that raw materials, production parts or finished goods change hands is a potential for communication breakdown which have traditionally been addressed through expense internal enterprise resource planning system (ERP) rather than addressing them through collaboration with their trading partners. Of course, physical goods are not the only thing getting temporarily lost in the supply chain; financial flows and critical supply-chain data also contribute to organizations inability to manage their inventories.

Organizations need an information system that links disparate applications across multiple partners, languages, geographies and cultures. The emergence of the software-as-a-service (SaaS) model in the form of project management and collaboration tools is a positive step in the right direction because it gives everyone in the supply chain and opportunity to identify these weak links and take action to mitigate their impact. However, today there is a plethora should note these tools all with different capabilities and degrees of difficulty in terms of implementation.

If you or your organization would like some help identifying weak links in your supply chain and identifying the appropriate collaboration tools necessary to fill those gaps contact a Supply Chain Expert, their motto is ?you are only as good as your weakest link?. They can help you design a program that delivers both immediate and long term benefits to your organization. The program will be designed to shift your organizations thinking, improve innovation, and implement a program that will optimize operational performance and satisfy the requirements of your customers.

Dr. Edward F. Knab
Productivity Constructs, Inc.
800 660 8718 office
949 413 7333 mobile
ed@edwardknab.com
www.productivityconstructs.com
Free Supply Chain Intelligence Reports

Dr. Knab is an academic practitioner and seasoned supply chain expert whose company, Productivity Constructs, Inc., is focused improving global leadership and thereby creating more effective organizations and higher levels of job satisfaction. Dr. Knab can be contacted for speaking engagements, coaching, or consultation at efk@productivityconstructs.com, mailto:ed@ewardknab.com or www.edwardknab.com.

Tags: Chain, EMS, ERP, SaaS, Software, Supply, efficiency, information

Tuesday, December 15, 2009

Leadership Strategies for a Networked World:

Globalization has caused the world to shrink and most of us in one way or another do business with individuals across the globe. Developing a global perspective is an important aspect of building a global network which can be extremely helpful to your personal and career goals.

Recognize that building a global network requires commitment, you must keep the network active by initiating an ongoing dialogue regarding common interest. This dialogue should include people outside your immediate team that can keep you informed, help you develop a global perspective, assist in making decisions and work with you to accomplish goals. Base your network on relationships, and don't become too company centric, add people from other organizations, disciplines and perspectives and don't let your company politics become a topic of discussion. The relationships you build should be career based and extend beyond the focus of your current employer, be recognized for your loyalty and commitment.

When building a global team it's critically important to provide others with your local perspective. Provide information about what's happening in the company as a whole, discuss changes in policy and the impact on the company's performance. Don't be afraid to talk about your organizations business drivers and how your team contributes to the overall success of the company. Ensure that everyone is clear about your team's goals and objectives and how they contribute to the overall success of the organization.

Invest your energy in understanding, it is easy for misunderstandings to occur in a global environment where there is a great deal of cultural diversity. Take accurate notes at meetings and publish meeting minutes that give credit to other team members for their valuable contributions. Get clear about your goals and objectives and publish them in order that everyone both understands and shares these common goals. Take additional time to ensure everyone on the team has a clear understanding of what needs to be accomplished at each meeting.

Use technology effectively, whether it's virtual meetings or recorded conference calls. Provide ample opportunity for all participants to make significant contributions and document the process in a manner that will encourage additional input even after the meeting is over. Ensure that you are accessible based and attempt to schedule meetings at times that are convenient for all the participants.

Building a global team can be extremely rewarding as well as providing valuable perspective to your normal way of thinking. There is great value in listening and understanding different perspectives. What works in your home market may not work in another culture or geography.

If you are interested in developing an effective global network we would recommend reading; Emerging Market Success Factors which will provide you with valuable insight and perspective. If you would like some help implementing global network strategies that can help your company reduce the costs associated with your supply chain environment, contact a Supply Chain Expert. They will help your team streamline operations while building networks that reduce your supply chain risks. The program will be designed to shift your organizations thinking, improve innovation, and implement strategies that will optimize operational performance and satisfy the requirements of your customers.

Dr. Edward F. Knab
Productivity Constructs, Inc
800 660 8718 office
949 413 7333 mobile
ed@edwardknab.com
www.productivityconstructs.com
More Supply Chain Experts Blogs


Dr. Knab is an academic practitioner and seasoned supply chain expert whose company, Productivity Constructs, Inc., is focused improving global leadership and thereby creating more effective organizations and higher levels of job satisfaction. Dr. Knab can be contacted for speaking engagements, coaching, or consultation at efk@productivityconstructs.com, ed@ewardknab.com or www.edwardknab.com.

Monday, December 14, 2009

From My Friend Jon Gordon

0 Thoughts about Leadership

At a time when the world is thinking a lot about leadership I believe it's a great opportunity for each one of us to think about what leadership means to us. Below I?ve shared some of my thoughts on leadership and whether you are a leader of a business, team, hospital, classroom, church or home, I hope you'll think about what principles and ideas guide you as a leader and feel free to share them on our blog.

1. People follow the leader first and the leader's vision second - It doesn't matter if the leader shares a powerful vision, if the leader is not someone who people will follow the vision will never be realized. As a leader, who you are makes a difference. The most important message you can share is yourself.

2. Trust is the force that connects people to the leader and his/her vision - Without trust there is a huge gap between the leader and the vision. Without trust people will stay off the bus. However if people trust the leader they will hop on the bus with the leader and help move the bus forward towards the vision.

3. Leadership is not just about what you do but what you can inspire, encourage and empower others to do.

4. A leader brings out the best within others by sharing the best within themselves.

5. Just because you're driving the bus doesn't mean you have the right to run people over - Abraham Lincoln said "Most anyone can stand adversity, but to test a man's character give him power." The more power you are granted the more it is your responsibility to serve, develop and empower others. When you help them grow they'll help you grow.

6. ?Rules without Relationship Leads to Rebellion? - Andy Stanley said this and it's one of my favorite quotes. As a leader you can have all the rules you want but if you don?t invest in your people and develop a relationship with them they will rebel. This applies amazingly to children as well. It's all about relationships.

7. Lead with optimism, enthusiasm and positive energy, guard against pessimism and weed out negativity.

8. Great Leaders know they don't have all the answers - Rather they build a team of people who either know the answers or will find them.

9. Leaders inspire and teach their people to focus on solutions, not complaints. (The No Complaining Rule)

10. Great leaders know that success is a process not a destination - One of my heroes John Wooden, the legendary UCLA basketball coach, never focused on winning. He knew that winning was the by product of great leadership, teamwork, focus, commitment and execution of the fundamentals. As a leader focus on your people and process, not the outcome.

Download, print and share these 10 Thoughts about Leadership as a PDF poster, click here.

Stay Positive,
- Jon

Sunday, December 13, 2009

How to live a happy Life?

How to live a happy and rewarding life:

Take time to smell the roses.
Take a nap on Sunday afternoon.
Drink 8 glasses of water a day.
Never deprive someone of hope? it might be all they have.
Be thankful for every meal.
Don't be afraid to say I'm sorry.
Don't take your health for granted.
Improve your performance by improving your attitude.
Listen to your children.
Leave everything a little better than you found it.
Keep it simple.
Keep good company.
Keep your promise.
Be kinder than necessary.
Take good care of those you love.
Make it a habit to do nice things.
Make it a habit to do nice things for people who will never find out.
Wear outrageous underwear.
Vote.
Judge your success by the degree that you're enjoying peace, health and love.
Be a gracious loser.
Be a gracious winner.
Be romantic.
Live so that when you your children think of fairness, caring and integrity, they think of you.
Enjoy real maple syrup.
Never refuse homemade brownies.
Never give anyone a fruitcake.
Remember other people's birthdays.
Sing in the shower.
Don't nag.
Don't gossip.
Don't tailgate.
Don't expect money to bring you happiness.
Be forgiving of yourself and others.
Never give up on anyone. Miracles happen every day.
Say thank you a lot.
Say please a lot.
Take your dog to obedience school. You'll both learn a lot.
Slow dance.
Don't rain on other people's parades.
Don't postpone joy.
Don?t blame others. Take responsibility for every area of your life.
Take care of your reputation. It's your most valuable asset.
Count your blessings.
Whistle.
Marry only for love.
Do more than is expected.
Be there when others need you.
Never sell yourself short.
Never be ashamed of your patriotism.
Never be ashamed of honest tears.
Give thanks for our military men and women and their families

Saturday, December 12, 2009

Goals

Goal Setting for Success: 5 Tips to Map Out Crystal Clear Goals

Dr. Edward Knab


It doesn?t matter whether you are setting goals for your personal life, for your business, your health or even your spirituality ? mapping out clear, concise goals is the first key to successfully achieving them. Without clear goals you quite probably will end up misdirected on what is that you want to achieve. This misdirection could easily lead you down the path of stagnation.

Crystal Clear goals will give you significant motivation, increased momentum and intensify purpose in your life.

Here are five major tips to help you define those crystal clear goals for your life or business:

Be aware of what you want to achieve. First and foremost, if you want to define crystal clear goals, you need to know exactly what you want to achieve ? where you want to be, what you want to have and what you want to do. You will never figure out to get there ? if you do not know where THERE is.

Once you know where you want to be and what you want to achieve, you?ll be able to come up with the goals that will help you get there.
? Where what to be in 1, 3, 5 and 10 years from now?
? What kind of work do you want to be doing?
? What kind of relationship do you want to be in?
? Where do you want to live?

These are just a few idea starters for you?.
1.) Take the time to sit down and brainstorm your long-term dreams and desires.
2.) Set the Clock. A goal without a deadline is a wish or a dream that will easily evaporate like the morning dew when the light of day sets across it. Setting deadlines will thwart procrastination and urge you into action to meet your goals. Having a timeline for your goals also helps to clarify them because now not only do you know what you want but you also know when you want it by!
a.) Come up with goals that you want to meet in a month, year, and even five or ten years from now.
b.) Nest some small goals together chronologically to form a the achievement of a larger goal: Example: I will walk 3x a week starting this week, I jog 1 mile a week by x/x/2009, I run 5 miles a week by x/x/2009, I do 3 hrs of cardio a week by x/x/2009, I run 5 miles a day by x/x/2009. All of these could be leading up to a larger goal of ?I will run my first marathon by x/x/2010.? ? you get the picture.

Create a MAP (Massive Action Plan) to keep you on track, BUT, don?t etch your map in stone! Allow for modifications along the way, but always keep your eye ever focused on the primary goal.
2.) Keep it real. With realistic goals, you can all but guarantee that you will be able to achieve all that you desire. Set yourself a goal that is just a little bit outside of your reach? then when you reach it you will be able to reach out farther for the next one. This way you won?t stress yourself out trying to accomplish something that?s out of reach. A clear goal is a realistic one, make it a stretch goal (do not be too easy on yourself) but certainly make it attainable.

? Like I noted above you will want to break down long-term goals into smaller goals and smaller goal into bite sized, achievable action steps. Completing action steps and tasks towards your goals will give you a feeling of accomplishment and motivate you to continue your journey towards your major goal.

? Be Crystal Clear. Specify your goals with the details of exactly what you want. Avoid vague generalities. Make it so that you handed a stranger a piece of paper that hand your one sentence goal written on it, they would know exactly what you were trying to achieve. Also, they would be able to tell if you have achieved it already or now. When you make a specific goal, you?ll be better able to accomplish it ? not to mention you will know WHEN you have accomplished it.

? Specific goals allow you to form your timeline and define your action steps. There?s no guesswork involved when dealing with specifics.
? Example, ?make money online? is way too vague a goal. You would need to come up with a specific goal, such as, ?I make $1,000 more per month, by x/x/2009.? This goal is specific, measurable, and realistic. Also, please note the tense of the goal. It is written in the positive present tense.

Review and Refine your goals. Your life will go through change, so would should your goals remain constant. If you think about it, when you were younger you thought and believed things that today you may not. You have changed as a result of inputs, actions and activities that have gone on in your life. So too may your goals change as your life changes. During this review and refining process, discard goals you no longer long for, and reprioritize those you do. Again, make them more specific, realistic, and achievable.

? It?s okay to refine your goals several times in your life! What?s important this very minute, might not be as important to you nine months or nine years from this very minute. Accept change, heck, even embrace it. Revisit your goals from at minimum once a year and make new plans if necessary.

Many flounder through life, unsure of what they want to achieve or what their purpose is. That will not be you! Give your life crystal clear meaning by putting some thought into what is important to you. What goals do you want to achieve? What actions are you going to take to make your dreams of today your reality tomorrow?

Well what are you waiting for? Go?..
Think Successfully & Take Action!

--
Dr. Edward F. Knab
Productivity Constructs, Inc.

"Helping companies optimize people, processes and performance to achieve their full potential."

www.edwardknab.com
Office: +1 800 660 8718
Mobile: +1 949 413 7333
www.supplychainexperts.ning.com

Wednesday, December 9, 2009

Accomplish more by doing less

Accomplishing More By Doing Less
By Marc Lesser from the Huffington Post

I would propose that we always accomplish more when we approach each moment and task in an open, relaxed, and fully engaged manner -- whether leading a meeting, answering emails, or taking our children to school. In this way, our sense of accomplishment depends more on the way we act (which we can control) than on the results (which may be out of our control). No matter the chaos of any particular day, this can become one of our most important and useful aspirations and measures of success. Sometimes the greatest accomplishment is having the courage and skill to make intelligent midcourse corrections. At other times, the greatest accomplishment is having the courage to do less.

To accomplish more by doing less involves a simple yet profound transformation: it's a different way of being in the world. You may, in fact, be no less busy, but you will be less scattered and distracted, and you will accomplish more of what matters to you: more of what aligns with your deepest purpose and intention; more of what brings you satisfaction and connection with others; more of what you believe really needs to get done. Doing less and accomplishing more is about aligning your actions with your values and your particular passions. And finally, by becoming more peaceful and at peace with yourself, you will spread that into the world, which will become that much more peaceful and sane as a result.

Here are five practices, five ways to do less, that may result in more accomplishment:

1) Take time to step out of regular activity - Do less by taking the time to rest mentally and physically in between or outside of your usual activities, perhaps instituting a regular practice of meditation, retreats, breaks, and reflection.

2) Pause in the midst of activity - Do less by pausing in the midst of activities: mindfulness practice (such as coming in touch with our breath in between reading or sending emails) and walking meditation are two examples. Try reading a poem during your lunch break, or just going for a leisurely stroll, right in the midst of your busy day.

3) Do less of what is extra - Do less by identifying and reducing unnecessary activities. In this case, "unnecessary" means those things that

4) Less striving; more presence - Do less by the very quality of your being. We must be completely present for what we are doing, without sacrificing or rushing what's in front of us in order to get to "more important" stuff later. No matter how mundane the activity, treat everything as important and take pleasure in it. At bottom, whatever we are doing right now is what we are engaged in and it deserves our full attention and appreciation.

5) Integrate effort and effortlessness - Do less by integrating effort with a feeling of effortlessness. This sounds like a contradiction but it isn't. With practice, we all can find that sweet spot that combines engagement, creativity, and composure.

Ultimately, "success" in our work world and in our life does not rest with external rewards or achievements. What matters most is how much love and goodness our existence has added to the planet, how effectively we have engaged with the people we cherish most, and how much we have been able to locate our own sense of deep composure right in the midst of the messiness of life.

Tuesday, December 8, 2009

White Papers

Are 4-Page White Papers Really White Papers?
By Jonathan Kantor
In addition to a higher unemployment rate, another by-product of the recession has been its impact on the size of the commercial white paper.
As companies scale back their marketing budgets during recessionary periods, marketing expenditures are being carefully scrutinized, renegotiated and reduced if possible. The result of these cost-containment initiatives has been an explosion in shorter, less expensive white papers, typically between two and four pages in length.
While these short white papers may include the label "white paper" on their cover, and may provide an organization with bragging rights to claim that they have a white paper on their website, these short documents do littleto satisfy the expectations that business readers have of the medium. On the contrary, the monetary savings gained by employing such a strategy typically do not offset the diminished perceptions of the featured solution, company and/orbrand sponsoring the white paper.
Why?
The limited amount of space available in a short white paper (two to four pages) is typically used for a solution description and its various beneficial attributes. Because marketers want to "cut to the chase" and quickly describe their solution rather than wasting space educating the reader with background information, these short white papers are often perceived as glorified sales brochures. This "short length" strategy is one of the leadingcomplaints of business executives when pollsters asked their opinion of the white paper medium.
As evidence of this position, a February 2009 study conducted by InformationWeek.com titled, "White Papers: How to Maximize the Use of White Papers in Your B2B Marketing and Sales Process," concluded that over 78%of the executive respondents indicated that having "Minimal Marketing" is either extremely important or somewhat important in a white paper. This means less selling and more educating are preferred.
The label "white paper" means something very specific to this business audience. Not only does it imply that the document will provide high-quality information on the designated topic, but also that there needs to besufficient length to thoroughly educate the reader on that topic. In my opinion, an ideal six- to eight-page white paper would include the following attributes:
* Executive summary (one page)
* Introduction (one page)
* Assessment of existing challenges (one to two pages)
* Presentation of the solution and benefits (one to two pages)
* Optional case study (one page)
* Conclusion (one page)
If you do not have an adequate amount of information to fill six to eight pages, then don't call your document a white paper. Call it a solution guide, a product reference sheet, a technical primer or a vision statement, but not awhite paper. Creating a short two- to four-page white paper that doesn't meet readers' expectations will not only waste your limited budget, it will frustrate your target business audience as well.
About the Author: Jonathan Kantor has been writing white papers for 11 years as principal of The Appum Group, "The White Paper Company," and is author of the blog WhitePaperPundit.com . His new book Crafting White Paper 2.0 was just released.
LINKS: Click here for discussion OR to link to this article.

Sunday, December 6, 2009

Journaling - Jim Rohn style

Here is a specific way to apply journaling to help you.

Anytime you attend a seminar, training, conference call, or team meeting have a hardbound or leather bound journal with you. By making this a habit you will permanently capture all the great ideas that you learn. After attending a 1 or 2 day seminar review your notes in your journal for 15 minutes per night for the next two weeks.

Here is another great Jim Rohn quote.

?Your goal is to share these ideas with others.?

Jim also had a big impact on my life through Tony Robbins. Tony worked for Jim. That is how Tony Robbins broke into the training industry.

Jim will live on through the people like me he has impacted that will continue to share with others what he has shared with us.

Jim Rohn

Jim Rohn will be missed, his wit and personal development insight helped millions. I had the opportunity to see and speak with him in 1994. He showed me the importance of journaling, over the years this has migrated to blogging, but still maintains an accurate record of my thoughts and aspirations. I will dedicate this blog to Jim Rhone for 2010. Jim. thank you!

Thursday, December 3, 2009

10 Considerations When Selecting the ?Right? System Integrator for Your Implementation

10 Considerations When Selecting the ?Right? System Integrator for Your Implementation




We used to think that evaluating and selecting the ?right? enterprise system was the key to success. Well think again! After much industry consolidation, today?s options are dominated by Epicor, Infor, Lawson, Oracle, SAP, Sage, and Microsoft Dynamics solutions with a good number of Best of Breed industry-specific choices sprinkled in for consideration. The good news is that although fewer choices remain, the software products themselves offer a robust features and functions often packaged as a suite.

A Key Question - So if there are fewer alternative choices and you do a good job of matching your key requirements to the features and functions offered by the available software solutions, don?t you have a high probability of a successful implementation?

The logical response is ?yes,? but experience says otherwise. In today?s market, selecting the ?right? software does not guarantee a successful implementation. Why? Because with the level of sophistication of all these products, whether they be a Tier 1 or Tier 2 solution, there is a significant level of complexity to properly configure and test the solution before going live ? not to mention the challenge of training existing user in the proper use of the new system. In addition, in almost all cases, putting in a new system today requires rethinking your existing business processes.

So where do you go for that guarantee, that warm and fuzzy feeling that your implementation will be successful and finish close to your budget? Much of the answer rests within the composition of your internal project team. Another key success factor is the competencies of the System Integrator that you engage to train your team and design, configure, and test the system.

How Do You Select the Right System Integrator?
Many years of experience in working with a broad scope of System Integrators has lead to the conclusion that some Integrators are better than others. This is probably not a surprise.

While none of the tips below are infallible, there are ways to lessen your chances of choosing a poor partner for implementation.

Here are 10 simple and effective guidelines to assist in selecting the ?right? System Integrator for your project:

TIP #1: Select an Experienced Implementation Team

Regardless of the name of the firm on the business card, the bottom-line is to assess the experience and skills of the specific individuals that comprise the proposed Project Team and make sure that each of the functional areas to be addressed has a functional expert assigned to the Team. The more important a functional area is to your business, the more important it is that you trust the team member responsible for this area.

It is also important to know that some of the key individual members of the System Integrators team have worked together in the past. Effective communication is a key to success and sometimes the functional consultants are recruited just for your project and may be meeting their team mates for the first time. This can be a warning of problems ahead.

Incorporate added protection by negotiating the option to change team players if one or more is jeopardizing the success of your implementation.

TIP #2: Validate the Project Scope and Approach before Project Kick-Off

Make sure that the selected System Integrator has provided you with a detailed Statement of Work document that clearly describes the scope of work to be performed, identifies all assumptions or exclusions, delineates responsibilities, and clearly explains proposed fees.

A System Integrator that chooses to be vague is taking that approach for its own benefit, not yours. If the system integration firm refuses to provide an adequate level of detail to support the planned implementation activities, look elsewhere. This is not the time to simply trust a vendor.

TIP #3: Look for Relevant Industry Expertise

You looked for a system that can address the unique features and functions for your industry. Make sure that the selected System Integrator brings a similar familiarity and relevant references to the project. You don?t want to encounter a situation where the assigned functional consultants do not understand the unique requirements that are mandated within your industry. The design and configuration stage of the implementation is not the time for the external implementation team to learn all the nuances of your industry.

TIP #4: Can They Actually Do System Integration?

More often than not, you are implementing a new enterprise solution that will require integration to other in-house developed or third-party solutions. Does your System Integrator bring with it the technical resources to accomplish the required level of integration?

When a System Integrator looks to your internal team to develop the required interfaces into the new system it may be a signal to consider other options. You may be asked to participate in the integration process, but a good implementation partner will have the necessary technical resources to accomplish the required integration. They may even offer the use of less costly off-shore resources to effectively manage integration costs.

TIP #5: Is Data Conversion Too Much to Ask?

No implementation can progress successfully without converting existing data into the new system. Both static and dynamic files require planning and mapping from legacy systems to the new database. The selected System Integrator must bring the tools and expertise to successfully convert required data files.

It is difficult to convert historical transactional data, but when it comes to routine master file data, your partner should provide you with a process to efficiently map the old formats to the new. One of the primary causes of implementation project delays and budget overruns is the inability to convert and validate data. Pick a System Integrator that can work with you to make data conversion as easy as possible.

TIP #6: Can the System Integrator Introduce Business Process Improvements?

Remember that you are implementing a new system. Don?t settle for a System Integrator that supports the status quo. A system is not just the hardware and software but also encompasses your defined organizational responsibilities and supporting business processes. A good System Integrator will understand the best practices built into the software and possess the depth of experience to introduce alternative work flow or business process methodologies within the scope of the work being performed.

TIP #7: Does your System Integrator Choose to Plan or Plan to React?

Look for a System Integrator that promotes a methodology that will provide a reasonable level of comfort that the project will be performed on-time and within budget. You wouldn?t hire an a firm to build a house without blueprints, right? Don?t hire a System Integrator that can?t describe the methodology that they will be using to build your system and bring you and your staff to a successful ?Go-Live? status.

TIP #8: Not All System Integrators are Equal, Look for Value-Add

With experience, you get System Integrators that can provide libraries of tools (programmed routines, utilities, reports, etc.) that they can utilize to simplify and streamline the implementation process. These are Value-Add features that should not go unnoticed.

Similarly, look for a System Integrator that has a strong relationship with the software solution provider. In cases where extra leverage is needed to resolve unanticipated software problems, these firms command priority status. There is tremendous value in such a relationship.

TIP #9: Know the Cost Before You Start

Everyone knows how costly an implementation project can be. That is why we are all so intrigued when we learn of a major system disaster that resulted in huge budget overruns. Will your System Integrator mitigate your risk of being one of those stories?

Look for a System Integrator that is willing to share some of the risk by incorporating a fixed fee arrangement on portions of the project or fixed billing rates for the duration of the project assuming the project scope remains constant. Are they flexible about limiting out-of-pocket expenses? If you have a sense that the System Integrator is inflexible when it comes to pricing, this may be a signal to look elsewhere.

TIP #10: Communication is Key!

Successful implementations are all about effective communications at a variety of internal and external levels. The System Integrator and their functional consultants will be interfacing with your management and staff on a daily basis. Look for a System Integrator that demonstrates their ability to communicate as evidenced by the manner in which they schedule meetings, present their Project Team and their proposal materials, and respond to open issues.

System Selection


Selecting the ?Right? System at the ?Right? Price

Define your business needs by sitting down with all of the business areas that will be affected by the new system. Your business requirements need to be defined prior to starting the software selection process.
Establish a realistic budget for the project so that you can pre-qualify vendor solutions that should be evaluated. Check out the RJMC ERP Calculator to help you determine your budget.
With the needs of stakeholders in mind, determine what features and functions you need as opposed to those that you want.
Don?t let your people get locked in to the way they do their jobs today. Prepare your staff to evaluate based on how the new software could work for them, rather than how it differs from today?s procedures.
Secure upper management buy-in before you start the selection project. Without this buy-in, your project will stall.
Ensure that your selection project has a Beginning, Middle, and an End. Your project team needs to know where the project is headed and how long it will take to get there.
Evaluate the system integrators that will be responsible for making the software work for your company. A selection process that results in the ?right? software must also be implemented by the ?right? system integrator. A very important secret to success!
Invite RJMC in to work with your company to take maximum advantage of the RJMC expertise that led to the Seven Secrets of Successful System Selections.

As larger software providers continue to gobble up smaller firms, it is more important than ever to have an informed perspective on what these large solutions offer as compared to the value that smaller but often-times no less robust packages can provide to your business. RJMC will help you match your business needs with these offerings ? the key to success in any selection project!

Call us to learn more at (310) 445 -5300.

Our Ideas | Tags: ERP, ERP Selection, IT Strategy

Refractive Thinker

LinkedIn Groups

Group: The Refractive Thinker
Subject: Announcement: The Refractive Thinker Press: Spring Author's Call
Calling all Authors: Doctoral Graduate Publishing Opportunity: Spring 2010

The Refractive Thinker Press presents their Spring publications of The Refractive Thinker?: Volume IV: Leadership Ethics and Volume V: Globalization. Each volume of this anthology will showcase 12 authors to promote their scholarly accomplishments within these specific topic areas. Each author will be featured with a short personal biography with picture, as well as a chapter length feature to highlight a synopsis of their dissertation or other scholarly materials. The Refractive Thinker? series is Peer Reviewed, includes our companion website: http://www.refractivethinker.com , as well as a new Mentor program. Please visit for more about our first three volumes.

The Refractive Thinker? series has been submitted for four awards: IBPA Ben Franklin Awards, The Eric Hofer Awards, The Lukas Prize Project (Columbia University) and the 2009 IPPY Awards (Winners announced in the Spring). The RT has also been featured for the November issue of The Phoenix Focus (p. 25). https://alumni.phoenix.edu/alumni-services/phoenix-focus.aspx

Please contact Dr. Cheryl A. Lentz at drcheryllentz@gmail.com for further information. This is a great opportunity to be part of an aggregate publishing solution that shares both the cost and the promotion, and is internationally published! See yourself published with your colleagues! Contact Dr. Lentz today as the commitment deadline is January 15th, 2010; with deadline for written materials: Volume IV: February 12, 2010 and Volume V: March 12, 2010.

Calling all Authors: Masters Graduate Publishing Opportunity

Debuting this spring will be our Graduate Anthology Series: MasterMinds: Volume I: Abstracts and Essays. This will feature Master?s level Graduates to highlight a synopsis of their Master?s thesis or other scholarly materials. Commitment deadline is January 15th, 2010, with deadline for written materials: March 1, 2010.

We look forward welcoming you to the Refractive Thinker Family.

The Refractive Thinker? where discriminating authors publish.
Posted By Dr. Cheryl Lentz

Wednesday, December 2, 2009

How to create Jobs?

The White House can't seem to understand that it all starts with taxation. You have to put money in people's pockets and then trust the American consumers and businesses to do what is best with it -- let capitalism run its course. You can't stimulate job growth without stimulating spending. That said, the tax credits that have been proposed are silly and meaningless. Tax credits for new hires were included as part of the original recovery bill, and it's apparent they did no good whatsoever. Given the chance on FOX Business News tomorrow, I'm going to suggest the following actions to boost job growth:

1. Implement a meaningful payroll tax holiday for both employers AND employees (January 1st to July 1st, or better yet, ALL of 2010).

2. Permanently abolish the capital gains tax on any investments made in eligible small businesses (fewer than $100MM or under 500 employees) during 2010.

3. Repeal or drastically modify Sarbanes-Oxley, as it has only hampered business growth and hasn't done nearly as much good as was intended (I call it the "Accountant Full-Employment Act").

4. Get health reform RIGHT -- the plans in circulation are still missing two very important things: tort reform and the ability to purchase health insurance across state lines.

I'd also like to see our elected officials stop demagoguing business as "evil." That small change would make a big difference, because it's businesses that create jobs, not temporary government spending programs (when they call them "investments," watch out . . . where are our returns???). They'd like us to believe that government creates jobs, but it doesn't -- it only creates work and our tax dollars are expropriated to pay for this. It's the small and mid-sized businesses that will create the jobs that will put money in people's pockets and ultimately stimulate spending and help put money in people's pockets. We can't forget that.

So, be sure to tune in to FOX Business News at 9:15 tomorrow morning (better turn the TV on at 9:00am, so you don't miss it.) Seen you then!

Dedicated to Your Continued Success,

Chris

Christopher G. Hurn,
CEO/Cofounder
Mercantile Capital Corporation

PL Enterprize software

RC decided to use another company to identify software for the company. They have no specific business knowledge, will be problematic and cost considerably more.

Sales Planning

Dear Ed,

The next Silver Prot?g? call is today, December 2, 2009 at 4:00pm Pacific. This call will be led by me.

If you can't make today's call, there will be another Silver Prot?g? call tomorrow, Thursday, December 3, 2009 at 4:00 pm Pacific led by special guest, Kris Thompson delivering the same content.

The phone number to use is 712-432-0404. The pin is 513553#.

Go to www.SalesChampionCommunity.com and connect with other Silver Prot?g? Members during the call.

The next 5 Prot?g? calls are dedicated to helping you complete your 2010 Sales and Marketing Plan.

Make a commitment to participate in the next 5 Prot?g? calls.

Sales and marketing plan versus business plan
A business plan is primarily used to raise money.
Business plans typically take 80-120 hours to create.

A sales and marketing plan is used to map out sales and marketing results during a specific time frame like a year. You could have 1-week sales and marketing plan or a one month sales and marketing plan also.

A one year sales and marketing plan takes 4-12 hours to create.
1-week sales and marketing plan takes about 1 hour to create.

A 1-month sales and marketing plan takes about 2 hours to create.

The due date of your plan is December 31 at 11:59 pm pacific. You will receive a letter grade. Complete your plan and email it to wins@ericlofholm.com on or before the deadline and you get an A.

Your completed plan should be no more than 3 pages.

Here are the components of a 1-year sales and marketing plan.

Ultimate outcomes for the year
Annual revenue projections (sales results)
Annual marketing strategy (marketing tactics)
Ultimate outcomes for each month
Monthly revenue projections
Monthly marketing strategy
Monthly projects (if any)

The first part of the plan is the annual ultimate outcomes and the annual revenue projections.

Think about when most people set goals for the year.
Today on our call make a decision to work on your sales and marketing plan throughout the month of December.

Promise
Email your completed plan to eric@ericlofholm.com by December 31.

Promise versus a Goal

We have all set goals that we didn't achieve. You may have done this so many times that you have lost faith in your ability to achieve your goals. A promise is very different though. A promise is a much stronger commitment. Make a promise to complete your 3 page or less plan by December 31.

Email me right now the following email.
Send it to wins@ericlofholm.com

Subject: I promise

I promise to complete my 2010 sales and marketing plan by December 31 and email it to you Eric.

Your name will appear in the Prot?g? Notes for completing the assignment.

Focus on completion versus perfection - This is a distinction about action. You will receive an A by completing the plan. It doesn't need to be perfect.

Everything counts- Every action that you take to move your life forward counts.

Homework
Create a file in your computer called - 2010 Sales and Marketing Plan.

Create an outline in the next 7 days using the ideas we discussed today about how to create a sales and marketing plan.

Template
Your Name Sales and Marketing Plan for 2010
Ultimate Outcomes for 2010 (goals)
Annual revenue projections (sales results)
Annual Marketing Strategy (marketing tactics)
Annual Projects

January
Ultimate Outcomes
Sales Strategy
Marketing Strategy
Projects

February
Ultimate Outcomes
Sales Strategy
Marketing Strategy
Projects

March
Ultimate Outcomes
Sales Strategy
Marketing Strategy
Projects

April
Ultimate Outcomes
Sales Strategy
Marketing Strategy
Projects

May
Ultimate Outcomes
Sales Strategy
Marketing Strategy
Projects

June
Ultimate Outcomes
Sales Strategy
Marketing Strategy
Projects

July
Ultimate Outcomes
Sales Strategy
Marketing Strategy
Projects

August
Ultimate Outcomes
Sales Strategy
Marketing Strategy
Projects

September
Ultimate Outcomes
Sales Strategy
Marketing Strategy
Projects

October
Ultimate Outcomes
Sales Strategy
Marketing Strategy
Projects

November
Ultimate Outcomes
Sales Strategy
Marketing Strategy
Projects

December
Ultimate Outcomes
Sales Strategy
Marketing Strategy
Projects

3. Final Message

Most people will not begin to think about their 2010 plan until New Year's Eve. We are currently in November. You are way ahead of the game. Keep up with the weekly assignments I am going to give you. By doing this you will create the best plan you have ever created.

Monday, November 30, 2009

RT Training

As always I am anxious to help any way that I can, there's nothing I would like more than to see Refractive Thinker become an extremely successful. I have the same problem you have, being, the we already have a fulltime job as we try to make a marketing work for refractive thinker.

As I have expressed previously, I believe we need an ongoing training program for refractive thinkers. I particularly liked the idea of ensuring they understand this is part of their package and maybe an incremental fee in order to subsidize the cost of GoToMeeting and other such tools.

I just moved the annual fee for my subscription to GoToMeeting, the cost is $49.00 a month or $468.00 Annually which is what I paid. This service is about half the cost of WEBEX. I would be happy to share the cost with you and we would have the same login and ID number. This allows for unlimited meetings with up to 15 people, if you think there will be more they have a service called GoToTraining which is now in beta.

My idea would be to conduct two calls per month, one specific to training and the other to management. We could use the Ning site as a a learning community to collect and share success stories and to recruit new Thinkers.

I could dedicate 5 hours a month to this project no charge which could include one monthly training.

Let me know your thoughts;

Ed

Stress Release - Core Energy Technique

Identify what it is you want to release, where is it located in the body?

4 Steps
Relax Deeply Feel you spacious body

Breath Deeply Inhale Slowly Exhale Deeply, Slowly
Smile deeply and send a smiles energy to every part of the body.

What is most important to me right here and now?



AAA - Auto Insurance

Michael
2 Cars T&C, Accord
1000K Deductible
$1736
-451
$1285.00
Check for $500

Dana Hones

Xllerate - Issues are complex, collaboration.

What exists today?
Create a Model?
Demonstrates value Proposition of Xllerate
Robust Solution

Sunday, November 29, 2009

Innovation

America is loosing its lead in th innovation arena. We must be willing to invest in green technology.

November 29 - Value Review

* Attitude
* Authenticity
* Accountability
* Commitment
* Energy/passion
* Excellence in Action
* Health/Fitness
* Learning/Knowledge
* Leadership
* Vision

November 29

Rainbow across the desert, from the Chocolate Mountains to the foot of the San Jucinto Tramway. Practice the Silva meditation technique (3X)

Saturday, November 28, 2009

November 28th

I have been sleeping late, almost 6:30 when I gazed at sunrise colored pink clouds against the mountain. I hugged Vicki and we shared a precious moment. Pickle-ball lasted about an hour prior to the rain, the first moisture since March. The rain washed the desert and the smell was beautiful. I finished the newsletter as Vicki prepared the Christmas decorations, this was an extra special day.

November 27

An early drive through the Mojave desert, the beauty is amazing. It was a special time for Vicki and I to reflect on the wonderful Thanksgiving we shared, James and Milli. I spent some time perfecting the newsletter and developing some business postings.

Thanksgiving November 26, 2009

Family truly is the the purpose of life and I am blessed to have two outstanding children. So different and yet so much of their learning experience has been assimilated into a completely different character. I have both ultimate respect and confidence in both, they are champions.
We had a great Thanksgiving with James and Milli. They are outstanding hosts and taught me a great deal about food and wine. We arrived on Wednesday and prepared a wonderful Vincents dinner with Vickis special bread. James and I spoke about important issues and listened intently to each others perspective. On Thursday we prepared the feast, a brine soaked Turkey which had the molecular structure changed by the brine solution. It was hand rubbed with exotic spices from far away lands. We tuned up with some of the most amazing wine from Silver Oak, Cakebread, and Manchester vineyards. It was the best experience ever.

Monday, November 23, 2009

PL - Getting a Quote on IT Services

According top Mel PL is conmtinuing to look at alternatives to the PC quotation.
Next steps, show little or no alternative.

November 23

Time is the most precious resource we have, place a high vale on it, do not squander it and use it to create your paradise.

Focus on Living by way of value:
Authenticity
Accountability
Attitude
Commitment
Energy
Excellence
Learning
Health
Leadership
Vision

Affirm:
My purpose is in helping others identify their natural talents and use them for the good of mankind.

My collective purpose is to create a paradise on earth.

Sunday, November 22, 2009

Sunday November 22

This is a beautiful day. I awoke with my precious love in my arms, loving warmth and a gentle caress. Opening my eves and seeing the sun rise on the mountain, lighting the top and slowly working its way down providing warmth and sunshine. This will be a glorious day.

Pancakes and maple syrup, provide the strength to entergise my pickle-ball game. Two hours of camaraderie and fun, my play was consistent but not up to my potential.

Some work and relaxation and a Michigan State basketball win, make this a special morning. After lunch we rode our bikes down to the yogert shop in down town, a lovely time. On the way back we stopped at the antique car auction, it was great! I love Palm Springs!

Wonderful dinner and I planned my week, I am anxious to read more . . .

Life is wonderful . . .
We must make this a paradise, it is our mission, it is our purpose, it is our destiny!

Friday, November 20, 2009

November 23 SCM Visability

David Hurley
David Von
Tom Scorscune
Sandy Vosk
Adena Track

Very comprehensive
Shipment tracking tool

Web Based Visibility tool
Business rules
Designed to speed or slow down shipments
Scalable



Thomas Scorsune
Senior Vice President, Supply Chain & Logistics
Jones Lang LaSalle Americas, Inc.
777 Terrace Avenue
Hasbrouck Heights, New Jersey 07604

Office: 201-393-6844
Mobile: 562-618-6075
tom.scorsune@am.jll.com


Thursday, November 19, 2009 11:26 AM
To: Scorsune, Tom (US)

866-259-9955
2013936844

Webinar link https://mwmus.webex.com/mwmus/jm.php?PWD=&MK=941048129
Meeting Number: 941 048 129
Mon Nov 23 6am – 7:30am Pacific Time
Webex Presentation (map)EFK
Dr. Edward F Knab - organizer
honesd@ix.netcom.com

Friday, September 4, 2009

Do you have a Sustainable Green Supply Chains?

Sustainability Implies Aligning your Supply Chain Goals with your Business Goals.


The purpose of a green supply chain is to help your company achieve its business objectives, by stimulating innovation, improving productivity, reducing cost (waste) and thereby improving organizational sustainability.  If a company decides to use biodegradable packaging for its products that costs 25% more than traditional packaging, and this goes against the businesses goals of being the low cost supplier, the business goal is not satisfied. If a business has an overall goal to reduce costs then the move to a green supply chain should dovetail with the business goal. A company should look at its overall business goals and identify how a transition to a green supply chain can help achieve those goals.


Similarly, if a business wants to reduce its energy costs it should start by looking at the consumption to see if a reduction can be made by using more energy efficient and greener equipment.  Applying green supply chain thinking to existing processes can identify opportunities that my have significant long term benefits such as effective recycling programs, alternative energy sources, reduction in scrap.  One example is that ineffective processes in the US automotive industry allowed the innovative Japanese automakers to become market leaders. Their ability to reduce scrap, eliminate rework, and improve product quality provided an opportunity to surpass their American counterpart. 


Businesses that want to transition to a green supply chain should take the opportunity to review all their business processes and identify areas where adopting a greener outlook can actually improve their business. Companies should review each process along the supply chain to identify if a more environmentally sound approach will help cure the inefficiencies that occur. Many companies that have been through this exercise have identified processes where raw materials were wasted; resources underutilized and unnecessary energy used due to inefficient equipment.


Green Suppliers and material refurbishment companies reviewing their business processes should look beyond their factory walls. When reviewing purchasing processes the aim of any company, looking to transition to a green supply chain, should be to find suppliers who have minimized their environmental impact without reducing the quality of their product or significantly raising costs. By purchasing products from green suppliers businesses can then begin their green supply chain before any material reaches their site.


At the opposite end of the supply chain businesses should look at their return process. Many businesses have not developed a successful refurbishment program for their products that have been returned or exchanged. By offering refurbished items businesses can increase purchasing options to their customers and widen their customer base, whilst improving the environmental impact of their products. There are many ways in which businesses can transition to a green supply chain; however it is important to realize that it is difficult to achieve results without strong focused leadership. Senior management has to lead the effort to move to a green supply chain and provide the resources for the transition. Many businesses have documented a intent or plan to implement a green supply chain, but without the necessary resources, both financial and manpower, any impact will be minimal.


If your company is considering implementing a green program , I would suggest you contact Supply Chain Experts, they can help you design a program that delivers both immediate and long term benefits. The program will be designed to shift your organizations thinking, improve innovation, and implement a program that will optimize operational performance and satisfy the requirements of your customers.



Dr. Edward F. Knab
Productivity Constructs, Inc
.
800 660 8718 office
949 413 7333 mobile
ed@edwardknab.com
www.productivityconstructs.com
More Supply Chain Experts Blogs



Dr. Knab is an academic practitioner and seasoned Global Supply Chain expert whose company, Productivity Constructs, is focused on driving cost and inefficiency out of the Global Supply Chain. Dr. Knab can be contacted for speaking engagements, coaching, or consultation at efk@productivityconstructs.com, ed@ewardknab.com or www.edwardknab.com.



Tags: control, distribution, efficiency, management, system, warehouse, WMS

Monday, August 31, 2009

Collaboration Made Easy

Collaboration effectiveness and accurate real time information are keys to 3PL success. This kind of collaboration is easy to talk about but challenging to accomplish. This type of intimacy is challenging to achieve because it is predicated on information and trust. Benefits from this kind of close collaboration and intimacy are real, including synchronization of supply and demand, better asset utilization, reduced cycle times, lower transportation cost, improved on time delivery, actual response to changing demand and opportunities, and fast exception resolution. This kind of close collaboration requires access and analysis of fragmented data locked in silos throughout the supply chain, including portals, spreadsheets, legacy systems, emails, faxes, an ERP systems.

It has long been suggested that a service oriented architecture (SOA) could tie disparate supply chain systems together and provide real time XML enabled communications with partners using a common protocol. However, multiple layers of changes to complex XML and web based technologies, formats and standards have added to the complexity and difficulty of orchestrating successful integrated systems. In spite of these complexities both small and large companies are desperately looking to collaborate with trading partners in an efficient and affordable manner, unfortunately the XML approach does not address pushing and pulling data from an excel workbook, e-mail, PDF, project files, and/or CAD drawings and even if it did every situation would require a customized application.

Some organizations believe they have found a viable solution; Instaknow-ACE (Active Collaboration Engine) automates certain critical business processes. According to Instaknow President Paul Khandekar there is no expensive drawn out XML modifications to existing applications. A friendly graphical interface guides the user in creating complex automation that emulates the current manual steps, decision process, and alerting. Smart visual wizards are designed to allow quick conversion of any business intent into business process automation steps. Each was wizard accomplishes the work equivalent to thousands of line conventional code. The solution is built focusing on business logic rather than on technical aspects which the wizard handles automatically.

After analyzing data from various sources and the actions that will yield the desired business objectives (integrated visibility from silos of fragmented data, rapid decisions, actions and presentation) the supply chain solution developer pulls wizards down from the toolbar and arranges them to emulate a customized process. According to Khandekar the wizards can read and write data from virtually any digital architecture including XML web servers, the HTML web sites, and legacy systems, spreadsheets, emails, faxes, relational databases, ERP systems, EDI transactions, and GUI applications, including Excel, Word and PDF formats.

Importantly, the learned intelligence is then automated and applied the to similar business cases from that point on, automatically entering a transactional specific, real Time Data into any HTML Internet slashed intranet green screen or client server application and automatically checking the correct links just as a person would. This solution is sustainable from the perspective that it learns how to optimize the processing of data and applies the same process every time it sees similar circumstances.

If your company is considering the considering collaboration tools , I would suggest you contact Supply Chain Experts, they can help you with present and future needs analysis, writing request for proposal, software design and/or selection, and an implementation program that will optimize operational performance and satisfy the requirements of your customers.

Dr. Edward F. Knab
Productivity Constructs, Inc.
800 660 8718 office
949 413 7333 mobile
ed@edwardknab.com
www.productivityconstructs.com
More Supply Chain Experts Blogs
Dr. Knab is an academic practitioner and seasoned Global Supply Chain expert whose company, Productivity Constructs, is focused on driving cost and inefficiency out of the Global Supply Chain. Dr. Knab can be contacted for speaking engagements, coaching, or consultation at efk@productivityconstructs.com, ed@ewardknab.com or www.edwardknab.com.

Tags: control, distribution, efficiency, management, system, warehouse, WMS

Tuesday, August 25, 2009

The Real Importance of Selecting the Right Facility

As Supply Chain experts we often get calls from potential clients stating that they just leased or purchased new distribution and/or manufacturing space and need our assistance in designing their new operation. This is very disappointing as the building is part of the tool and is just as important in driving efficiency and reducing costs as process, equipment, and staff. Building size and shape, dock size and placement, column spacing, and ceiling heights not only will have a major impact on the quality of and cost of running an operation, but are permanent and cannot be changed like a process or piece of equipment. The correct sequence is to design the new operation first, even if only on a high level and in the context of planned growth, and then look for the facility that best supports the operation.

Facility Size – the proper size can only be known once system and equipment requirements have been determined and a layout has been created.
If the facility taken is too small, outside space will be required or aisles and docks may be blocked.

If the facility is too large money will be wasted on unneeded space and most companies will find a way to fill the space which will result in added inefficiency and increased labor and equipment costs as well as the cost of the space.Facility Configuration – buildings are typically rectangular, square, or L shaped.

Rectangular buildings typically support manufacturing operations well as materials can move continually from receipt to raw material storage to manufacturing to finished product storage to staging or shipping in the long direction. Distribution operations typically require shorter travel distances and a long building could add to travel time and related costs.

A square shape in a manufacturing operation could force material to have to double back and forth because there is not enough length to support continuous travel. Distribution operations when laid out properly in a square building will result in shorter travel distances for the round trip from dock to storage to dock.
If you encounter an L shaped building it is even more important to determine if it can support or it will restrain operations.

Docks – We find that most companies tend to underestimate dock requirements when looking for a new facility because docks are not used for storage or production and they often “look empty.

Proper receiving and shipping growth projections often are not considered in dock requirement planning. Dock placement will have a serious impact on operational efficiency and facility throughput subject to the type of operation.If dock size is underestimated whether for receiving or shipping, it is only a matter of time before product will be blocking storage aisles.

If dock size is overestimated money will be spent for space that is not needed. If docks are situated on opposite sides of the building a manufacturing process can begin on one side and flow continuously with product being shipped from the other side of the building without doubling back to dock doors on one side of a building only. If docks are situated on one side of the building fastest moving product can be stored closest to the dock and slowest moving product furthest so the most frequent round trips are the shortest ones for a distribution operation.

If docks are situated on opposite sides of the building all product will have to travel the length of the building from receiving to storage to shipping no matter how frequently a given product is shipped increasing costs.Column Spacing – Subject to the layout, column spacing can be a major problem.

If one requires a narrow or very narrow aisle rack configuration, and the column spacing does not support the requirement, aisles may have to be widened unnecessarily so columns do not block the aisles which results in reduced storage capacity. We’ve encountered situations where columns block conveyor paths and extra expense was required and delays encountered to bypass the column and/or the layout had to be changed. It is essential to know favorable and unfavorable column spacing is before searching for a building.Ceiling Heights – This is an area where subtle differences can have large implications.

Slightly too short could result in losing a storage level and therefore requiring more space or creating different height storage openings and having to remove a layer of cartons to replenish a pick location. It could mean not being able to mezzanine above a short height operational area and running out of space sooner than necessary.

Taller buildings may have a cost premium and if you don’t need extra height based on operational requirements, why pay the premium? A taller building however could provide future growth by going higher later and therefore allowing the acquisition of less square feet and lower costs.I want to know my pallet heights and desired number of storage levels and any other key metrics beforehand and then select the correct building to support the operation and layout. Of course there are possible exceptions to the general rules stated above which is even more reason that a proper study should be performed before beginning the search for a new facility.

If you really want a good fit, it is important that you contact a Supply Chain expert prior to the facility selection in order that we can optimize your efficiency over the length of the lease. Recently, I spoke to a client who complained about excessive transportation cost, I asked him if his company was growing according to forecast and he agreed that it was, however, he now had 3 buildings approximately 15 miles from each other and was constantly transporting inventory to have it in the proper place at the proper time. There is a good chance this could be avoided if we had been contacted in the beginning prior to the site selection.

If your company is considering a new facility; I would suggest you contact Supply Chain Experts, they can help you with your future needs analysis, writing request for proposal, software design and/or selection, and an implementation program that will optimize operational performance and satisfy the requirements of your customers.

Dr. Edward F. Knab
Productivity Constructs, Inc.
800 660 8718 office
949 413 7333 mobile
ed@edwardknab.com
www.productivityconstructs.com
More Supply Chain Experts Blogs

Dr. Knab is an academic practitioner and seasoned Global Supply Chain expert whose company, Productivity Constructs, is focused on driving cost and inefficiency out of the Global Supply Chain. Dr. Knab can be contacted for speaking engagements, coaching, or consultation at efk@productivityconstructs.com, ed@ewardknab.com or www.edwardknab.com.

Sunday, August 23, 2009

Anyone who has explored the option of installing a Warehouse Management System (WMS) in their operation has probably had a similar experience. You called in representatives from the vendors to present your requirements. At this stage, you have spent years optimizing your operation and have reached the point where further improvements require the substantial investment that a WMS entails.

The meeting begins and it soon becomes apparent that understanding the requirements of your operation are not on the vendor representatives’ agenda. They want to tell you what their WMS does. As they do this, you notice that a specific issue is not addressed. When you enquire how their WMS handles this issue, you are told that that issue will be addressed later in the presentation. If you persist, eventually their bottom line will emerge: stop running the operation the way you are and do it their way.


This demand is made by people who often have never worked in a warehouse and almost certainly have never run one. In spite of that, WMS vendors claim that they can “generate optimal distribution center designs.” Unfortunately, their definition of “optimal” is not the same as yours. They mean optimal for their software, not optimal for your efficiency, productivity, accuracy, and the other goals you have spent years developing.

What did you do when this happened? If it happens in the future, what should you do?


If your company is considering the implementation of a WMS system, I would suggest you contact Supply Chain Experts, they can help you with present and future needs analysis, writing request for proposal, software design and/or selection, and an implementation program that will optimize operational performance and satisfy the requirements of your customers.

Dr. Edward F. Knab

Productivity Constructs, Inc.

800 660 8718 office

949 413 7333 mobile

ed@edwardknab.com

www.productivityconstructs.com

More Supply Chain Experts Blogs


Dr. Knab is an academic practitioner and seasoned Global Supply Chain expert whose company, Productivity Constructs, is focused on driving cost and inefficiency out of the Global Supply Chain. Dr. Knab can be contacted for speaking engagements, coaching, or consultation at efk@productivityconstructs.com, ed@ewardknab.com or www.edwardknab.com.

Friday, August 14, 2009

Are There Hidden Risks in your Supply Chain?

Many organizations have spent years streamlining operations, reengineering processes, integrating with partners, implementing enterprise systems, and moving production to low-cost, offshore locations. They have done all of this in an attempt to improve the service they provide to customers at a more competitive cost. However, creating a global supply chain has brought new risks that you may not have encountered before.

More recent events such as terrorism, strikes, piracy, political instability in Third World countries, and last year's shutdown of West Coast shipping docks—have awakened managers as never before to supply chain risks, some of which had been introduced or heightened by the very actions companies had taken to drive costs out of their supply chains. Currently there are a number of significant well-documented challenges facing international and domestic transportation markets such as rising freight rates, infrastructure disrepair, and the new cost of security in both time and money.

The simple fact is that in today's longer, more global supply chains, product moves over greater distances and across more borders than in the more localized supply chains of the past. The coordination and execution required for international shipments has always been a challenge, but now we find that market conditions, security considerations, and regulatory pressures are converging in such a way that increase risk significantly. But "Many risk factors have developed from a universal pressure to enhance productivity, eliminate waste, remove supply chain redundancies, and drive for cost improvement," says , of Productivity Constructs of Palm Springs, California.

Today an inverse relationship between risk and efficiency supply chains has been established; supply chain managers can no longer focus solely on cost reduction—any calculation of a supply chain's return on investment must also take customer satisfaction into account. "We're trying to make sure we operate the supply chain more efficiently and decrease costs as we increase service levels to customers," says Roy Strauss of Strauss Consulting. Risks exist across the entire length of supply chains, and are as diverse as political instability, exchange rates, carriage capacity, shelf life, and customer demand. The risks will be the subject of future Supply Chain Experts blogs but include:

  1. Terrorism

  2. Piracy

  3. Currency Fluctuation

  4. Government Instability

  5. Strikes

  6. Quality Considerations

  7. Energy Cost

  8. Transportation Problems

  9. Natural Disasters

  10. Rework Costs

  11. Supply Chain Complexity

  12. Global Interdependence


Balancing these competing priorities means that it's impossible to eliminate risk entirely. But there are steps you can take to mitigate risk while keeping your supply chain costs as low as possible. First, however, a little background on the nature of risk and how companies seek to deal with it. It may be time for you to rethink your global supply chain strategy in a manner that mitigates some of these risks and optimizes your ability to consistently deliver product to your customer at the lowest possible cost.

So, what can you do to mitigate these risks while insuring low cost leadership? You can call Supply Chain Experts who will help you assess the risks in your supply chain;

  1. they will help you think strategically about risk versus cost,

  2. they will help you broaden the cooperation with the trading partners in your supply chain,

  3. help your organization understand the trade-offs and make better decisions that will insure your ability to take care of your customers,

and help your organization understand that you cannot ignore risk solely because it is difficult to quantify.

Your organization should be concerned about supply chain risks and Supply Chain Experts can help your organization design an effective system that creates a balanced cost/risk relationship that will protect your organization and your customers today and into the future.

Dr. Edward F. Knab BLOG

Productivity Constructs, Inc.
800 660 8718 office
949 413 7333 mobile
ed@edwardknab.com
www.productivityconstructs.com
More Supply Chain Experts Blogs

Dr. Knab is an academic practitioner and seasoned Global Supply Chain expert whose company, Productivity Constructs, is focused on driving cost and inefficiency out of the Global Supply Chain. Dr. Knab can be contacted for speaking engagements, coaching, or consultation at efk@productivityconstructs.com, ed@ewardknab.com.

Monday, August 3, 2009

Labor Cost Controls Utilizing Reward Incentives

Rewards programs are not just for frequent flyers and good little boys and girls anymore. Today’s workforce demands recognition and added rewards for performance above minimum expectations. Our society and the workplace are now part of the culture of immediate gratification and material rewards.

A generation fostered and reared by those of us who fit the Baby Boomer mold now dominates the workforce. This generation - “X”, “Y”, “Z”, or whatever – has taken the concept of recognition, and many other things, to a different level. Boomers have rewarded everything from good report cards to soccer goals to gymnastics stunts with significant, tangible rewards. One of the most asked questions during the childhood of today’s workers was, “What are you gonna give me if I do?” Boomers have responded in great ways with great giveaways and financial rewards. For our purposes the important point is that we recognize that for most of their lifetime today’s workforce has received something extra every time they performed above the accepted minimum.

The most powerful bonus reward is cash compensation. Periodic payment of cash (paycheck) bonus based on fair, equitable, and accurate measures provides the most possible motivation for the workforce. “What are you gonna give me?” effectively works in both interests with this type of bonus reward. Workers are able to increase their earnings based on performance over and above the expectation of the employer. The employer pays additional wages in exchange for exceptional performance. Employers are saying, “Give me productivity above expectations and you will receive wages above expectations.” The present workforce expects to gain from extra effort – as they have been conditioned to expect since early childhood. Some of your workers are not American and did not come of age with the comparably plush standard of living enjoyed in the United States. The power of rewards, particularly financial rewards, may however be even greater with these workers. The reasons for the motivation and the expected timing of the rewards may differ, but, those who are striving to improve their standard of living will respond to increased earnings potential with great fervor.

LABOR MANAGEMENT MEASURES
Fair and accurate measures must be established prior to the execution of cash bonus rewards. Those measures should be established through an Industrial Engineering process resulting in engineered productivity standards. Engineered standards provide equitable measures for all direct labor type jobs in the distribution center. Standards also account for the ease or difficulty of certain shipments, orders, or batches of work by incorporating multiple volume indicators into each measure of performance. In summary:

Productivity Standards must be established using an Industrial Engineering Process.
The standards must provide equitable measures for all direct labor jobs.
The Standards should account for the ease or difficulty of shipments, orders, or batches of work.

Supply Chain Experts can help your organization design an effective labor management system that creates a balanced cost/benefit relationship that will benefit your organization today and into the future.

Dr. Edward F. Knab BLOG
Productivity Constructs, Inc.
800 660 8718 office
949 413 7333 mobile
ed@edwardknab.com
www.productivityconstructs.com
More Supply Chain Experts Blogs

Dr. Knab is an academic practitioner and seasoned Global Supply Chain expert whose company, Productivity Constructs, is focused on driving cost and inefficiency out of the Global Supply Chain. Dr. Knab can be contacted for speaking engagements, coaching, or consultation at efk@productivityconstructs.com, ed@ewardknab.com or www.edwardknab.com.

Sunday, August 2, 2009

It doesn't matter if they call it a recession, depression or something else, the world economies are in the worst slump of the post-WWII era and this downturn is affecting everybody, residential and commercial real estate, construction is at its lowest rate in decades, employment has contracted by 3.2 million jobs and scores of banks and investment firms have failed. Consumer confidence is is now at its lowest level in 50 years. As companies rush to cut cost in these challenging economic times, often without a lot of thought as to its long term implications on their business.

While there is little wrong with prudent cutting costs, the companies who emerge from economic downturns quickest and gain the most market share are those who applied innovation during the downturn to add value to their business and their customers. It is during these challenging times that companies often separate themselves from mediocrity by integrating high degrees of innovation.

Generally, in time of economic uncertainty, the concept of innovation is not even up for discussion, whereas it should be the basis for all ‘going forward’ decisions. Traditional supply chain issues such using innovative means to get products people want to buy to them faster and cheaper is the foundation for improving the value equation we bring to the table. Our focus should be on adding value to the customer rather than cutting costs. All of our focus as innovators should be directed at “added value”; even the act of cutting cost is in reality adding value.

Supply Chain innovators provide value to their customers by improving systems which result in improving profits. The great majority of all improvements are of an incremental nature rather than a single “big bang”, they are a result of constant and never ending improvements (CANI). Companies that can integrate some simple philosophic approaches into the customer relationships can create greater value for their customers and themselves, and will gain competitive advantage in the marketplace, especially as the economy improves.

Listen to your Customers.
Get to really know them, live with them, understand their opportunities and support them. Most companies will tell you they know their customers but it reality they know the statistics of what and when they buy but do not know what their customers’ problems and challenges are. Often, the answer is Supply Chain related, businesses need to be asking their customers; what worked? what didn’t? and what next? and often the result is technology-assisted collaboration which creates a foundation for a new and improved relationship. It starts with demand signals – knowing what quantities and mix of products are selling in each store or region for you, your customer, or your customer’s customer. Supply chain integration and visibility applications can be the conduit making channel collaboration possible.

Reduce Transportation Time and Cost
Fluctuating energy cost are an underlying cause of our current economic turbulence, with supply chains lengthening and fuel costs on a roller coaster ride, transportation costs and risks are areas that must be stabilized first. Some of the strategies that can help in the long term are network design, near-shoring, and local production and distribution. In the short term Transportation Management Systems can help reduce cost and optimize efficiency. The concept of shippers co-operatives are gaining new traction as volumes decrease and in stock inventory is a mandate. Eliminating empty miles through arranging back-hauls and continuous moves, automating yard movements and appointment scheduling, and providing portals for carrier and customer communication can significantly improve efficiency.

Optimize Working Capital and Reduce Cost
The economic challenges should result in a good long look in how we are leveraging out capital and help us identify area where we may improve our utilization. Cost reduction programs that mandate cost cutting percentages across all departments only reward those who ran too fat in the first place. More importantly, they are not geared to adding value to the customer. In fact, the opposite is usually true. The right way to reduce cost is to start with customer demand signals. Follow the demand signal up through the demand chain to manufacturing and suppliers, then down through distribution to the customer or the store shelf. Examine each point along this journey to see what adds value and what doesn’t. Cut everything that does not add value. That is the principle of lean supply chains.

Streamline Processes
Innovation requires improving processes by leveraging best practices and technology to create better flows of product, people and information. Look at order management, manufacturing and procurement, distribution and transportation. There are significant new developments in technology supporting these areas. For example, using a single system to track raw materials and purchased components, sequence them into and through production, and then tracking the combined output through distribution improves manufacturing and distribution efficiency, and has huge traceability benefits in case of recall.

Make Good Decisions based on Good Data
Often ERP systems have failed to live up to their promise of integrated and assessable supply chain data and management has been hard pressed to make good decisions. Management needs real-time access to accurate, meaningful information which was supposed to be the promise of ERP. However, the batch nature of ERP and its lack of supply chain detail have shown the reality to be less than optimal. What are needed are business intelligence tools that link, sort and analyze data from all the supply chain systems and trading partners to present meaningful, personalized information to executives in real-time. This information is displayed on graphic dashboards that are easy to comprehend and act upon, yet can be used to drill down to get to the root cause of problems. The good news is these business intelligence systems are available today. They give supply chain management the tools they need to respond with agility to the ever-increasing variability of demand and take advantage of new market opportunities before the competition.

After years of down-sizing, right-sizing and lean, most companies are already running full out. Cutting heads may cut costs, but it also cuts customer service while raising overtime expense and blood pressures. Go from survival mode to competitive advantage by empowering your employees through a performance-focused culture. Look to innovate, everywhere! It won’t all work but your organization will learn from it, they will learn that controlled failure is acceptable providing there is a plan with predefined outcomes and a method of coordination. Promote learning to insure your organization is in tune with the latest supply chain innovation in the market. Challenge the organization to get closer to the customer at every touch point; senior management, buyer/seller, AP/AR, SCM/Customer Service and others.

If your company is attempting to cope with turbulence in your supply chain the Supply Chain Experts can help you design a program that satisfies the requirements of your customers while insuring the optimal data flows to accurately control your global supply chain.

Dr. Edward F. Knab
Productivity Constructs, Inc.
800 660 8718 office
949 413 7333 mobile
ed@edwardknab.com
Productivity Constructs, Inc
Dr. Edward Knab Web Page
Dr. Edward F. Knab Blog

Dr. Knab is an academic practitioner and seasoned Global Supply Chain expert whose company, Productivity Constructs, is focused on driving cost and inefficiency out of the Global Supply Chain. Dr. Knab can be contacted for speaking engagements, executive coaching, or consultation at efk@productivityconstructs.com, ed@ewardknab.com or www.edwardknab.com.
Tags: inventory, Supply Chain Management,RFID, SCM, scan, information, inventory, lean, supply chain