In the complex environment of business “usually, there is more than one approach or solution available to most any problem”. The identification of potential solutions is normally affected by time, resources, and knowledge. There can be a range from short-term solutions to long-term solutions; the financial considerations can range from minimal cost to significant cost, and similarly, knowledge can range from the organization needing little to requiring significant amounts of new knowledge.
Knowing the client and client’s organization is essential for two reasons; one concerns what advice is given, and the other affects how the advice is given. The first is about substance, and the second about process. Good advice must always meet the client’s needs and circumstances, and the client is usually the best source of that information. A second reason for knowing your client’s needs and concerns is the manner in which the consultant goes about giving advice. An effective advisor or consultant shapes the process to fit the client’s abilities and background and to do that, he/she must know the client’s requirements. A relationship can develop only if the consultant and the client know something about each other. Effective consulting requires a good working relationship.
The process of identifying the appropriate solution to any problem can only come after some form of due diligence or discovery. A consultant must understand the problem and issues thoroughly; he/she must consider the perspective of the client as well as understanding what the potential solutions will mean to the organization. One of the primary roles of a consultant is to help the client define the problem. In many cases clients have not defined the problem accurately; which resulted in their inability to resolve the issues and caused them to solicit help from consultants. Appropriately understanding the problem is an essential element for developing effective solutions. If you would like to know how this can benefit you call Ed at +1(800) 660 8718.
Supply Chain Experts can help your organization find unique solutions to processes that are keeping your company from achieving your potential
Dr. Edward F. Knab
Productivity Constructs, Inc.
800 660 8718 office
949 413 7333 mobile
ed@edwardknab.com
www.productivityconstructs.com
Dr. Knab is an academic practitioner and seasoned Global Supply Chain expert whose company, Productivity Constructs, is focused "helping companies optimize people, processes and performance to achievetheir ful potential." Dr. Knab can be contacted for speaking engagements, coaching, or consultation at efk@productivityconstructs.com, ed@ewardknab.com or www.edwardknab.com.
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